Return and Lay-Away Policy

Returns accepted on a case-by-case basis within 7 days of receipt of item(s) and ONLY for items grossly misrepresented; or for items not matching photos. Returned item(s) MUST be in exactly same condition as shown in photos and in written description. Written notification from buyer and written approval by American Scale Models MUST be obtained prior to return.

Return shipping reimbursement will be determined also on a case-by-case basis.

Damaged shipments MUST be held by buyer until seller is contacted and insured article(s) can be inspected by carrier.

American Scale Models is NOT responsible for any customs fees or duties on foreign shipments. An invoice for purchase will accompany all items plus appropriate customs forms for foreign shipments. Models on lay-away not fully paid for, or paid for and not shipped by customer's request, will be considered abandoned after 6 months time from date of purchase and no refunds will be made after the 6 months time period. Models on lay-away not paid for prior to 6 months time period will be subject to a non-refundable 30% re-stocking fee should buyer elect not to complete purchase.

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